Intimate health

Intimate health during the menopause. Assessed by a physician.

Dryness, burning or infections that keep coming back: during and after the menopause transition, the lining of the vagina becomes thinner and the vaginal flora changes. In your medical consultation, your physician puts your symptoms into context and talks you through which next steps make medical sense.

Common symptoms

Symptoms hardly anyone talks about.

They are often linked to falling hormone levels, but they can also have other causes, such as an infection. Many women find them hard to talk about, so they often go untreated.

Vaginal drynessBurning or itching in the intimate areaPain during sexRecurrent vaginal infectionsRecurrent bladder infections
See all symptoms in detail
Vaginal drynessBurning or itching in the intimate areaPain during sexRecurrent vaginal infectionsRecurrent bladder infectionsSee all symptoms
Treatment options

Treatment depends on the cause.

Dryness, burning and recurrent infections do not always have the same cause. Your physician works out what is behind them and discusses with you which options could be right for you.

Local treatment

Vaginal moisturisers and, where medically appropriate, treatment used directly in the vagina, including hormones that act mainly there.

Lactic acid bacteria alongside treatment

For recurrent vaginal infections, your physician checks whether lactic acid bacteria would be useful alongside your treatment.

Diagnostics, if needed

If symptoms or infections keep coming back, a vaginal swab can show what is behind them. Your physician recommends it only if it clarifies something for your plan. She discusses where and how it is taken, and what it costs, with you in advance.

Follow-up

Follow-up consultations by video, as often as your treatment needs. Your physician adjusts the treatment if needed.

For an acute infection, your GP or gynaecologist in person is usually the quicker route. New discharge, skin changes on the vulva, bleeding after sex and any bleeding after menopause should be examined in person first. If you have a fever, pain in your side or back below the ribs, or blood in your urine, see a doctor in person the same day. A video consultation does not replace a physical examination or your routine gynaecological check-ups.

The process

How it works

Every path begins with a medical consultation. Your physician puts what has changed into context and recommends diagnostics only where they genuinely clarify something for your treatment plan.

  1. Medical consultation

    Beforehand, and in your own time, you complete your medical history questionnaire and upload any existing results to your patient area. Your physician reviews everything before the appointment. In the 30 minutes by video, she explains what your symptoms and any existing findings mean and talks you through the next steps. CHF 250, paid once.

  2. Your treatment plan

    After the consultation you receive your report with treatment plan in writing. In it, your physician sets out which treatment, if any, suits you and whether you need diagnostics. If so, she discusses the scope and the cost with you in advance.

  3. Physician-led care

    Whether treatment makes sense is something you decide together. In ongoing care, your physician adjusts your plan in follow-up consultations by video. In between, you can see your progress in your patient area, and your care team is there for you in the chat. If your plan includes diagnostics, your physician goes through the results with you in your first follow-up consultation.

Pricing

Your medical consultation

Your consultation brings clarity about your next medical step. Where medically indicated, targeted diagnostics complete the assessment. During treatment you are supported by a physician throughout.

01 · Getting started
02 · Ongoing caretwo rhythms, physician-recommended
Medical consultation
CHF 250one-off
Self-pay, not covered by health insurance.

Preparation in your patient area, a review by your physician before the appointment, 30 minutes by video with her, then your report with treatment plan in writing.

Monthly
CHF 190per month

Follow-up with your physician every month, for phases in which effect, tolerability or dosage need to be guided closely. You can stop at any time, and the current monthly period runs to its end.

Quarterly
CHF 285per quarter
Equivalent to CHF 95 per month

Follow-up with your physician every three months, once your treatment is well established. You pay for three months in advance. You can cancel at any time, and the quarterly period you have already paid for runs to its end.

Where medically indicated: targeted diagnostics. Your physician discusses the scope and cost with you beforehand.

Included in both
Medical follow-up reviews and check-ins
A personal treatment plan
Chat with the medical team in your patient area
Medical reports and digital documentation
Monitoring of progress, tolerability and dosage
Billed separately: medication and additional lab work.See full pricing details
Pricing

Your medical consultation

A fixed price for your consultation. Then you decide whether ongoing care makes sense.

Medical consultation
CHF 250one-off
Self-pay, not covered by health insurance.Book an appointment
Included in both
Video consultations with your physician
Monitoring of progress, tolerability and dosage
Messages to your medical team, usually answered within 24 hours
Monthly CHF 190, quarterly CHF 285. Billed separately: medication and additional lab work.See full pricing details
Our approach

Ready to talk it through in your own time?

The medical consultation is your first step, no referral needed.

Why gynxtra for intimate health?
  • Symptoms, medical history and, where needed, lab values reviewed together
  • Medical guidance rather than self-diagnosis
  • Discreetly by video, with no waiting room
  • Treatment only when it is medically indicated
Our approach

Ready to talk it through in your own time?

The medical consultation is your first step, no referral needed.

Why gynxtra for intimate health?
Symptoms, medical history and, where needed, lab values reviewed together
Medical guidance rather than self-diagnosis
Discreetly by video, with no waiting room
Treatment only when it is medically indicated
FAQ

Frequently asked questions

All questions and answers

Can I talk about something this personal by video?

Yes. In the video consultation, your physician puts your symptoms into context and discusses the next steps with you. She cannot examine you by video. With intimate symptoms, an in-person examination is therefore often needed as well, for example if you also have discharge, if the skin of your vulva changes or if a treatment is not helping. In that case she tells you and records it in your treatment plan. Your regular gynaecological check-ups in person, such as cervical screening, continue as recommended.

What if I have an acute infection right now?

For an acute infection, your GP or gynaecologist in person is usually the quicker route. If you also notice discharge or the itching does not improve, have it examined in person. If you have a bladder infection with a fever, pain in your side or back below the ribs, or blood in your urine, see a doctor in person the same day. If the infections keep coming back, your physician works out with you what is behind them and what could help prevent them.

Will I definitely receive treatment?

No. Treatment is only recommended when it is medically appropriate. The decision always rests with your physician, individually and based on your symptoms and medical history.

I have had breast cancer. Is treatment still an option?

Yes. Even after breast cancer there are non-hormonal options, such as vaginal moisturisers and lubricants. After breast cancer, any hormone treatment, including treatment directly in the vagina, is weighed up individually and together with your oncology team. Your physician will work out what is right for you.

When are diagnostics appropriate?

If further assessment is appropriate, your physician recommends targeted diagnostics. Current findings you already have are taken into account.

What does the medical consultation cost?

The medical consultation costs CHF 250 as a one-off fee. If further diagnostics or ongoing treatment are medically appropriate, your physician discusses the recommended scope and the costs involved with you before any further step begins.

Is medication included in the price?

No. Medication and any additional laboratory services are billed separately and are not included in the price of physician-led care.